Job Title : Telecaller / Patient Coordinator Organization : Alshifa Cupping Clinic Location : Vellore Branch Salary Range : ₹12,000 - ₹18,000 per month (based on experience) Experience Required : Minimum 2 years in telecalling/customer support Joining : Immediate

About Alshifa Cupping Clinic

Alshifa Cupping Clinic is a trusted provider of Hijama (cupping therapy) and integrative wellness services. We focus on patient-centric care and seamless clinic experiences across all our branches.

Job Overview

We are looking for an experienced and compassionate Telecaller / Patient Coordinator for our Vellore branch. Your primary role will be to manage patient communication, follow-ups, and appointment scheduling, ensuring a smooth and welcoming experience for every patient.

Key Responsibilities
Handle inbound and outbound patient calls in a qualified and courteous manner.
Schedule, confirm, and reschedule patient appointments as per clinic availability.
Follow up with existing patients for treatment progress, feedback, and recall visits.
Maintain accurate and updated patient records in the clinic system.
Address basic patient queries regarding treatments, pricing, and clinic timings.




Coordinate with the clinic therapist/doctor regarding daily appointments and patient notes.
Assist in patient feedback collection and support clinic marketing initiatives via call updates.
Achieve daily calling targets and maintain a high level of patient satisfaction.

Qualifications & Skills
Minimum 2 years of experience as a telecaller, customer service executive, or patient coordinator (healthcare/wellness background preferred).
Excellent communication skills in Tamil , Telegu and English .
Pleasant and patient-friendly phone etiquette.
Basic computer knowledge and experience with appointment scheduling tools or CRM.
Ability to handle patient queries with empathy and professionalism.
Good organizational skills and attention to detail.

What We Offer
Salary from ₹12,000 to ₹18,000 based on experience.
Supportive and positive work setting.
Opportunity to be part of a growing wellness brand.
Structured role with explicit responsibilities.

Job Types : Full-time, Walk-In

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Customer Service Executive Cse Vellore (India)
🏢 Alshifa Cupping Clinic
📍 India