Target Achievement : Drive and monitor monthly, quarterly, and annual sales goals across all assigned cluster stores.
Local Marketing : Implement localized promotional strategies and corporate cross-branding initiatives to increase footfall.
KPI Monitoring : Analyze retail metrics like Average Bill Value (ABV), conversion rates, and walk-in counts to optimize store profitability.
SOP Compliance : Ensure all stores strictly adhere to standard operating procedures regarding customer engagement, billing, and order customisation.
Visual Merchandising : Maintain premium store aesthetics, luxurious lighting, and window display guidelines reflective of the heritage brand.
Customer Relations : Handle critical escalations and build personalized VIP buyer relationships for bridal and high-ticket pearl sales.
Stock Optimization : Coordinate with the central merchandising team to ensure adequate inventory allocation of pearls, gold, and diamonds.
Staff Training : Mentor store managers and sales executives on specialized pearl classification, pricing structures, and luxury selling tech.
Manpower Planning : Manage store rosters, leaves, and staff positioning across stores to counter peak-hour customer traffic.




Deep knowledge of Lifestyle and jewellery retail operations, market & consumer behavior .
Exceptionally solid capabilities in multi-store team leadership and store P&L;
Fluency in English and Telugu/Hindi Experience
Experience : Minimum 5+ years of experience in retail sales and multi-store operations management. Experience in high-end jewellery or watch retail brands is heavily preferred.

Pay: ₹40,000.00 - ₹50,000.00 per month

Application Question(s):
Salary is Up to 47k take home interested can apply: yes
Need to have experience in Luxury Retail / Fine Jewellery & Pearls jewellery or watch retail brands is heavily preferred : yes
Analyze retail metrics like Average Bill Value (ABV), conversion rates, and walk-in counts to optimize store profitability : yes
Exceptionally solid capabilities in multi-store team leadership and store P&L;: yes
Deep knowledge of Lifestyle and jewellery retail operations, market & consumer behavior : yes

Experience :
Cluster manager: 5 years (preferred)

Work Location: In person

📌 Cluster Manager Hyderabad
🏢 Shivkan Business Services
📍 Hyderabad