As a Service Advisor at Dr Tire, you are the face of the workshop. You will be responsible for understanding customer needs, recommending the right tyre and related services, and ensuring a smooth, transparent, and satisfying service experience.
Key Responsibilities
Greet customers and understand their vehicle and tyre-related concerns
Recommend suitable tyres based on driving habits, budget, and vehicle type
Explain value-added services like:
Wheel alignment
Wheel balancing
Nitrogen inflation
Puncture repair & tyre rotation
Prepare job cards and provide transparent cost estimates
Coordinate with technicians to ensure timely service delivery
Upsell premium tyres and add-on services confidently
Handle customer queries,
objections, and complaints professionally
Ensure high customer satisfaction and repeat business
Maintain records of service history and follow-ups
Key Skills Required
Solid communication and convincing skills
Basic knowledge of tyres, cars, and service processes
Sales mindset with focus on value, not just price
Ability to handle walk-in and high-volume customers
Problem-solving and customer-first attitude
Pay: ₹13,000.00 - ₹16,000.00 per month
Work Location: In person
📌 Service Advisor Vadodara
🏢 DR Tire
📍 Vadodara
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