Indus Motors is looking for a customer-focused and experienced Customer Care Manager to manage customer relationships, improve customer satisfaction, and ensure quality service at the dealership.

Key Responsibilities:

- Manage customer queries, complaints, and feedback.
- Ensure high levels of customer satisfaction and service quality.
- Coordinate with Service Advisors and other departments to resolve customer issues.
- Monitor customer feedback and satisfaction reports.
- Conduct customer follow-ups and maintain customer relationships.
- Handle escalated complaints and ensure timely resolution.
- Ensure compliance with company policies and service standards.

Qualifications:

- Any degree.
- Positive communication and interpersonal skills.
- Customer handling and problem-solving abilities.
- Basic computer knowledge.

Experience:

- Experience in customer care or the automobile industry is preferred.

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

📌 Customer Care Manager (Pala)
🏢 Indus Motors
📍 Pala