Provide first-line technical support to end-users (both store and corporate staff) for hardware, software, and network-related issues, including desktops, laptops, printers, NVRs, and CCTV systems.

 Diagnose and resolve technical problems efficiently, ensuring minimal downtime.

 Troubleshoot and resolve network connectivity issues and assist with network installations and upgrades.

 Configure and maintain Wi-Fi networks across store and office locations.

 Collaborate with external vendors to escalate technical issues and ensure prompt resolutions.

 Track and manage inventory of IT hardware and software assets, including RFID scanners and thermal printers.

 Knowledge of RFID Configuration, Thermal & TSC Barcode printer Configuration

 Ensure the proper maintenance of all IT equipment,



both hardware and software, across the organization.

 Provide on-call support and work during non-standard hours as needed to resolve critical issues.

 Act as a team player, collaborating effectively with the Head Office IT team to ensure seamless operations and resolve technical issues.

Ready to work Night Shift Sometime not Always

- Experience

1 - 2 Years

- No. of Openings

2

- Education

Graduate (B.C.A, B.Sc, B.Tech/B.E)

- Role

IT Helpdesk Engineer

- Industry Type

Recruitment Consulting / Staffing Services

- Gender

Male

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

📌 IT Helpdesk Engineer (Mumbai)
🏢 Super Skills Manpower Solutions and Services
📍 Mumbai