- Visit customers at their registered addresses for loan EMI and overdue payment collections.
- Follow up with customers regarding pending loan payments and outstanding dues.
- Collect payments as per company and client guidelines.
- Maintain regular customer visits and achieve assigned collection targets.
- Update daily collection reports and submit field visit details to the reporting manager.
- Maintain qualified communication with customers and handle queries politely.
- Ensure compliance with company policies and banking collection guidelines.