Job Summary

We are looking for a detail-oriented and organized Travel Operations Executive to manage travel bookings, coordinate with hotels and local suppliers, and ensure smooth execution of clients’ holiday packages. The candidate will be responsible for handling confirmed bookings, preparing travel documents, coordinating with vendors, and providing operational support to the sales team.

Key Responsibilities

- Coordinate with hotels, transport providers, DMCs, and other travel suppliers for confirmed bookings.
- Make hotel reservations and arrange transfers, sightseeing tours, activities, and other travel services.
- Obtain and confirm B2B rates, availability, booking terms, and cancellation policies from suppliers.
- Prepare hotel vouchers, booking confirmations, travel itineraries, and other client documents.
- Verify hotel names, travel dates, room categories, meal plans, transfers, and sightseeing inclusions.
- Coordinate with the sales team to ensure all client requirements are communicated accurately to suppliers.
- Follow up with vendors for booking confirmations, vouchers, pending services, and last-minute changes.
- Handle booking amendments, cancellations, refund requests, and service-related issues.
- Maintain records of confirmed bookings, supplier payments, outstanding balances, and booking status.
- Ensure all travel arrangements are reconfirmed before the client's departure.
- Provide timely assistance in case of operational issues during the client's trip.
- Maintain strong relationships with suppliers to ensure reliable service and competitive rates.





Required Skills

- Good communication and coordination skills.
- Strong attention to detail and time management.
- Knowledge of domestic and international travel destinations.
- Basic understanding of hotel bookings, transfers, sightseeing, and holiday package operations.
- Proficiency in MS Excel, Word, email, and WhatsApp.
- Ability to manage multiple bookings simultaneously and meet deadlines.
- Problem-solving skills and the ability to handle last-minute changes professionally.

Qualifications & Experience

- Minimum qualification: Graduate preferred.
- Freshers with valuable coordination and communication skills may apply.
- Previous experience in travel operations, hotel reservations, or the tourism industry will be an advantage.

Key Performance Indicators (KPIs)

- Booking accuracy and timely confirmations.
- Timely issuance of hotel vouchers and travel documents.
- Effective vendor coordination and follow-ups.
- Minimum booking errors and service discrepancies.
- Timely resolution of operational issues.
- Accurate tracking of supplier payments and outstanding balances.

Salary & Benefits

- Salary as per experience and company policy.
- Growth opportunities within the travel and tourism industry.
- Exposure to domestic and international travel operations.

Ideal Candidate: A responsible and detail-oriented skilled who can coordinate efficiently with suppliers, manage bookings accurately, and ensure hassle-free travel arrangements for clients.

Pay: ₹350,000.00 - ₹700,000.00 per month

Work Location: In person

📌 Travel Consultant (Vaishali)
🏢 Seven Seas Holidays
📍 Vaishali