Position: IT Executive

Experience: 0–1 Year

Department :Information Technology

Employment Type: Full time

Location: Ahmedabad

Job Summary

We are looking for a proactive and technically sound IT Manager with 0–1 year of experience to manage the company's IT infrastructure, technical support, and IT assets. The candidate will be responsible for maintaining laptops and other IT equipment, managing Wi-Fi and internet connectivity, SIM cards, office cameras, printers, and ensuring smooth day-to-day IT operations.

The ideal candidate should have basic troubleshooting skills, good coordination abilities, and a willingness to learn and manage multiple IT-related responsibilities.

Key Responsibilities

1. IT Asset Management

- Maintain and update the inventory of company IT assets, including laptops, desktops, mobile phones, chargers, accessories, and other equipment.

- Manage the issuance, allocation, tracking, and retrieval of IT assets during employee onboarding and exit.

- Maintain proper asset records, including serial numbers, asset allocation details, employee assignments, and asset condition.

- Coordinate for the repair, maintenance, replacement, and servicing of IT equipment.

- Conduct periodic physical verification of IT assets and maintain updated asset registers.

- Ensure proper documentation of asset handovers and returns.

2. Wi-Fi and Network Management

- Monitor and maintain office Wi-Fi, internet connectivity, and basic network infrastructure.

- Troubleshoot connectivity issues and coordinate with internet service providers (ISPs) for resolution.

- Assist in managing routers, switches, access points, and basic network configurations.

- Ensure stable internet connectivity for employees and meeting rooms.

- Escalate complex network issues to external technical support providers whenever required.

3. SIM Card and Mobile Device Management

- Maintain records of company-issued SIM cards, mobile numbers, and assigned employees.

- Coordinate SIM activation, deactivation, replacement, and mobile service requests.





- Monitor the allocation and recovery of company mobile phones and SIM cards during employee onboarding and offboarding.

- Coordinate with telecom service providers regarding billing, connectivity, and service-related issues.

- Ensure proper documentation and control of company-issued mobile devices.

4. CCTV Camera Management

- Monitor the operational status of office CCTV cameras and recording systems.

- Coordinate installation, maintenance, and troubleshooting of cameras and related equipment.

- Ensure recording systems are functioning properly and report technical issues promptly.

- Coordinate with external vendors for repairs, upgrades, and maintenance.

- Ensure access to CCTV footage is restricted to authorized personnel and handled in accordance with company policies.

5. Printer and Printing Support

- Manage office printers, scanners, and multifunction printing devices.

- Troubleshoot common printer issues, including connectivity, driver installation, paper jams, and print quality.

- Coordinate printer installation, configuration, maintenance, and repairs.

- Monitor toner, ink, and other printing consumables and arrange timely replacements.

- Maintain records of printer-related expenses and service requests where required.

6. Employee IT Support

- Provide first-level technical support to employees for laptop, desktop, software, email, and connectivity issues.

- Assist with system setup, software installation, updates, and basic troubleshooting.

- Support employee onboarding and offboarding by configuring systems and managing access, subject to authorization.

- Maintain a record of IT complaints, service requests, and their resolution status.

- Escalate technical issues that require specialized assistance.

7.



IT Vendor and Documentation Management

- Coordinate with external IT vendors, internet service providers, telecom operators, and hardware service providers.

- Track IT-related service requests, maintenance schedules, warranties, and repair records.

- Maintain documentation for IT purchases, invoices, subscriptions, and service contracts.

- Assist in implementing IT policies, data security practices, and basic system maintenance procedures.

Required Skills and Qualifications

- Basic knowledge of computer hardware, software, operating systems, and troubleshooting.

- Understanding of Wi-Fi, LAN, routers, printers, and basic networking concepts.

- Familiarity with laptop and IT asset inventory management.

- Basic knowledge of CCTV systems and mobile/SIM management.

- Good communication, coordination, and problem-solving skills.

- Ability to maintain accurate records and documentation.

- Willingness to learn new technologies and handle multiple IT support activities.

- Basic knowledge of MS Office, particularly Excel, for maintaining IT records.

Educational Qualification

- Bachelor's degree or diploma in Information Technology, Computer Science, Computer Applications, or a related field is preferred.

- Freshers and candidates with 0–1 year of relevant experience are encouraged to apply.

Preferred Candidate Profile

- Responsible, organized, and detail-oriented.

- Proactive in identifying and resolving technical issues.

- Able to coordinate effectively with employees, management, and external vendors.

- Comfortable handling hands-on IT support and administrative responsibilities.

- Committed to maintaining the security, functionality, and proper utilization of company assets.

Note: Although the designation is IT Manager, this role is suitable for an entry-level candidate and will primarily involve hands-on IT support, asset management, and coordination of day-to-day office IT operations.

Pay: ₹10,000.00 - ₹38,000.00 per month

Benefits:

- Paid sick time

Work Location: In person

📌 IT Executive (Ahmedabad)
🏢 Phoenix Business Advisory
📍 Ahmedabad