JOB DESCRIPTION

Position: Operations Coordinator
Company: Dronecraft
Location: Rishikesh, Uttarakhand
Department: Operations (Adventure)

Job Summary

We are looking for a responsible and well-organized Operations Coordinator to coordinate daily adventure park operations, ensure smooth workflow between departments, monitor activity schedules, and support the operations team in delivering a safe and excellent guest experience.

Key Responsibilities

- Coordinate daily operations and ensure smooth functioning of adventure park activities.
- Communicate and coordinate with activity instructors, guest relations, sales, and other departments.
- Monitor daily activity schedules, staff deployment, and operational requirements.
- Ensure that activities are conducted according to established safety procedures and company guidelines.
- Coordinate guest bookings, activity timings, and operational arrangements.
- Monitor staff attendance, punctuality, and task completion.
- Maintain daily operational reports, checklists, records, and documentation.
- Identify operational issues and coordinate with the concerned team for timely resolution.
- Assist the Operations Manager in planning, monitoring, and improving operational efficiency.




- Ensure proper coordination of equipment readiness, housekeeping, and activity areas with the responsible teams.
- Handle guest-related operational concerns and coordinate for quick resolution.
- Support emergency coordination and ensure that incidents are reported to the appropriate authority.

Required Qualifications & Skills

- Graduate in any discipline preferred.
- Previous experience in operations, hospitality, adventure tourism, or team coordination is an advantage.
- Good communication and interpersonal skills.
- Basic computer knowledge, including MS Excel and reporting.
- Strong organizational, problem-solving, and coordination skills.
- Ability to manage multiple tasks and work under pressure.
- Good command of Hindi and basic English.
- Willingness to work in shifts, including weekends and holidays.

Key Competencies

- Team coordination and staff management
- Planning and execution
- Problem-solving and decision-making
- Reporting and documentation
- Safety awareness and operational discipline
- Time management and teamwork

Job Types: Full time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Health insurance

Work Location: In person

📌 Operations Coordinator (Rishikesh)
🏢 DroneCraft ( A Unit of SkySnatch Drones
📍 Rishikesh