Job Overview:
We are hiring a Telecalling Executive with 0- 5 years of experience to handle customer calls, lead follow-ups, and customer enquiries. The candidate should have good communication and customer-handling skills.
Key Responsibilities
- Handle office administration and basic documentation.
- Make inbound and outbound customer calls.
- Handle customer enquiries and explain interior design, furniture, renovation and construction services.
- Generate leads through telecalling.
- Follow up with leads and customers.
- Handle telesales and introduce suitable services to customers.
- Schedule meetings and site visits.
- Coordinate with Sales and Design teams.
- Maintain customer details, call records and follow-up reports.
- Assist with quotations, customer information and other sales-related work.
Eligibility
- 0-5 years of experience in Telecalling / Telesales / Customer Support.
- Positive communication and interpersonal skills.
- Strong follow-up and customer-handling skills.
- Basic knowledge of CRM and MS Excel.
- Languages: Tamil & English.
- Any Graduate.
Salary & Benefits
- ₹15,000 – ₹30,000 per month, based on experience and skills.
- PF + ESI .
- Performance-based incentives.
- Salary negotiable for the right candidate.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund