Job Title: Hotel Receptionist.

Location: Hotel Beach Garden, Juhu.

Job Type: Full-time

Salary: 20,000 – 28,000

*NO ACCOMODATION PROVIDED*

Receptionist Duties & Responsibilities:

- Check guests in and out of their rooms
- Take & Verify Guest Identity and other information.
- Compute Guest Information and Room Billing and tariff on Software.
- Manage reservations and room assignments.
- Provide information about hotel facilities and services.
- Address and Process guest complaints and take necessary measures.
- Process payments and maintain guest accounts
- Handle guest inquiries, requests, and complaints in a timely and professional manner
- Coordinate with other departments to meet guest needs
- Inform Housekeeping about Check-In’s and Check-Out’s for cleaning process.
- Review accounts and charges with guests during the check-out process.
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Maintain a clean and tidy reception area




- Assist with any other duties as needed
- Night audit during night shift.
- Requirements:
- Previous experience of Minimum 2 Years in a customer service role, preferably in a hotel or hospitality setting.
- Proficiency in computer systems and hotel software (IDS)
- Fluency in English & Knowledge of Other languages is a big plus.
- Excellent communication, customer service and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work well under pressure.
- Flexibility to work various shifts, including nights, weekends, and holidays.

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

- Food provided

Application Question(s):

- Give examples from previous experiences how you were willing to learn and adapt to your role and what did you learn from this?

Experience:

- relevant work: 2 years (Preferred)

Work Location: In person

Speak with the employer
+91-XXXXXXXXXX

📌 Front-desk Receptionist for Hotel (Juhu)
🏢 Hotel Beach Garden
📍 Juhu