- Receive and manage leads generated by the Marketing Team.
- Contact potential customers through phone calls, WhatsApp, and other communication channels.
- Understand customer requirements and provide relevant product information.
- Follow up with leads regularly and maintain proper follow-up records.
- Share product details, catalogues, offers, and other information with customers when required.
- Coordinate with the Sales Team for customer enquiries and requirements.
- Schedule customer visits or appointments where required.
- Maintain updated lead status, including current, contacted, interested, pending, converted, and lost leads.
- Ensure timely follow-up so that no lead remains unattended.
- Maintain good relationships with existing and potential customers.