- Maintain housekeeping desk operations and act as the central communication point.
- Update room status (occupied, vacant, cleaned, inspected) in the system promptly.
- Coordinate and relay guest requests, complaints, and special instructions to housekeeping staff.
- Prepare daily assignment sheets for room attendants and supervisors.
- Track inventory of linen, amenities, and cleaning supplies.
- Communicate with Front Office regarding room readiness and priorities.
- Handle lost & found documentation as per policy.
- Ensure accurate record-keeping and maintain cleanliness of the desk area.