Job Description: Executive Assistant to Founders & Healthcare Front Office Executive - AOHC

Location: Gurugram, Haryana

Experience: 2–5 years

Employment Type: Full-time, Work from Office

Preferred Background: Healthcare, Hospitals, Clinics, Medical Centres, Premium Hotels, Hospitality and Guest Relations

About the Role

We are looking for a warm, professional, and highly organised individual to join our team as an Executive Assistant to the Founders and Healthcare Front Office Executive.

This is a dual-responsibility role combining executive and secretarial support with front-office management in a healthcare-driven environment.

The individual will work closely with the founders, Arpan and Ayush, managing their schedules, meetings, correspondence, and administrative requirements while overseeing the front desk and ensuring a smooth, welcoming experience for patients, families, doctors, visitors, and business partners.

We are particularly interested in candidates who combine healthcare awareness with the service standards, communication skills, warmth, and attention to detail associated with the hospitality industry.

Key Responsibilities

1. Executive Assistant & Secretarial Support

Manage calendars, appointments, meetings, and schedules for both founders.

Coordinate calls, meetings, and follow-ups with internal teams, doctors, clients, vendors, and business partners.

Handle emails, correspondence, documentation, and administrative tasks.

Manage travel bookings, hotel reservations, itineraries, and meeting arrangements.

Maintain meeting notes, track action items, and ensure timely follow-ups.

Anticipate the founders' requirements and proactively manage day-to-day administrative responsibilities.

Handle sensitive business information with discretion and confidentiality.

2. Healthcare Front Desk & Patient Experience

Welcome patients, caregivers, doctors, visitors, and business associates in a warm, professional, and empathetic manner.

Manage incoming calls, patient enquiries, appointments,



visitor registrations, and front-desk communications.

Coordinate patient appointments and scheduling with doctors and relevant healthcare teams.

Assist patients and families with administrative queries, appointment information, and general guidance.

Coordinate waiting areas, consultation schedules, meeting rooms, and visitor requirements.

Handle sensitive situations and patient concerns calmly, respectfully, and professionally.

Maintain accurate appointment records and ensure patient information is handled confidentially.

Ensure the reception area maintains high standards of cleanliness, organisation, and professional presentation.

3. Healthcare Administration & Coordination

Coordinate with doctors, clinical teams, administrative staff, and external healthcare partners.

Assist with patient documentation, appointment confirmations, follow-ups, and administrative records.

Help ensure a seamless experience from the patient's initial enquiry through their visit and subsequent administrative follow-ups.

Support the coordination of consultations and other healthcare services without providing clinical advice.

Maintain appropriate confidentiality when handling medical records and sensitive patient information.

4. Office Administration

Coordinate with vendors, housekeeping, maintenance, and office support staff.

Manage couriers, office supplies, invoices, and routine administrative documentation.

Support daily office operations and ensure the workplace remains organised and professional.

Take ownership of additional administrative tasks assigned by the founders.





Desired Candidate Profile

Graduate in any discipline; healthcare administration, hospital management, hospitality, or business administration qualifications are preferred.

2–5 years of experience in healthcare front-office operations, hospital administration, clinic coordination, hotel front office, guest relations, or executive assistance.

Experience in a hospital, specialty clinic, premium healthcare facility, or reputed hotel is highly desirable.

Excellent spoken English and Hindi, with solid written communication skills.

Warm, approachable, polished, and empathetic personality.

Strong organisational skills and the ability to multitask effectively.

Proficiency in email, calendars, Microsoft Office, and Google Workspace.

Comfortable interacting with senior executives, doctors, patients, families, and external stakeholders.

High standards of professionalism, reliability, confidentiality, and attention to detail.

Ideal Candidate Profile

We welcome candidates from the following backgrounds:

Hospital or clinic Front Office Executive

Patient Relations or Patient Experience Executive

Healthcare Coordinator or Clinic Administrator

Guest Relations Executive from a premium hotel

Hotel Front Office Executive with strong administrative skills

Executive Assistant with experience in healthcare or patient-facing environments

Candidates with both healthcare and hospitality experience will have an added advantage.

What We Offer

Direct interaction and collaboration with the founders.

Exposure to healthcare operations, patient experience, and executive management.

A role offering meaningful responsibility, variety, and opportunities to grow.

How to Apply: Please share your updated CV, current salary, expected salary, notice period, and a brief overview of your relevant healthcare, hospitality, or executive assistance experience.

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person

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