1. Greeting and Welcoming Visitors – Welcome guests, customers, and visitors professionally and direct them to the appropriate department or person.

2. Handling Phone Calls – Answer incoming calls, transfer them to the relevant departments, and take accurate messages when required.

3. Visitor Management – Maintain visitor records, issue visitor passes if necessary, and ensure a smooth check-in process.

4. Appointment Scheduling – Schedule meetings, manage appointments, and coordinate meeting room bookings.

5. Customer Service – Respond to inquiries, resolve basic customer concerns, and provide accurate information about services and facilities.

6. Email and Correspondence – Handle emails, receive and distribute letters, courier packages, and other office communications.

7. Record Keeping – Maintain registers, documents, attendance records, and other administrative files.

8.



Administrative Support – Assist management and other departments with data entry, photocopying, printing, filing, and document preparation.

9. Office Coordination – Coordinate with housekeeping, security, maintenance, and other departments to ensure smooth daily operations.

10. Maintaining Reception Area – Keep the reception desk and waiting area clean, organized, and qualified.

11. Handling Complaints – Listen to visitor concerns politely and forward complaints to the appropriate department for resolution.

12. Confidentiality and Professionalism – Protect confidential information and maintain a professional attitude, appearance, and communication style.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Flexible schedule
- Food provided

Work Location: In person

📌 Front Office Associate (Mussoorie)
🏢 The Novello Globe Hotels And Resorts
📍 Mussoorie