EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Consultant for Workforce Experience Consulting - Learning Experience and Enablement to join our global team and help clients enable and empower employees and customers by identifying and bridging gaps in knowledge, behaviors, and mindset. In this role, you will design, develop, and implement comprehensive learning and change enablement solutions, ranging from digital content, coaching, and experiential learning to structured adoption campaigns and assessments, all grounded in the latest learning sciences and change methodologies. You will go beyond standard training to build capabilities, overcome resistance, and empower people to successfully navigate and sustain client enablement goals.

Responsibilities

- Create and execute project approach and plan required to meet client enablement needs
- Interface directly with clients by conducting meetings and workshops without oversight
- Lead a small project team of learning experience designers, content developers, and change enablement consultants
- Consult with client stakeholders and SMEs on learning design and change enablement methodologies for project delivery




- Facilitate workshops with client stakeholders, employee groups, and subject matter experts to gather data and document findings
- Interview internal and external subject matter experts, stakeholders, and learners to document and analyze learning needs
- Facilitate live training and train the trainer sessions
- Design and develop comprehensive change enablement and learning experiences tailored to stakeholder needs
- Develop experiential enablement solutions, coaching frameworks, and interactive resources to drive user adoption and behavioral change
- Define metrics, feedback loops, and assessment strategies to measure engagement, adoption rates, and the long-term impact of change initiatives
- Support AI readiness assessments and knowledge audits under senior guidance
- Build, update, and monitor project workplans and communicate client status reporting

Requirements

- 12 to 18 years of overall experience in IT
- 7 or more years of instructional design experience and 5 or more years of practical experience and knowledge of change enablement solutions
- 2 or more years with a Big Four or boutique consulting company
- 2 or more years of experience using authoring tools such as Captivate, Articulate Storyline and RISE, or Evolve to create sophisticated adaptive learning content
- 3 or more years of experience presenting, socializing, and advocating for ideas,



technical and non-technical, to clients or other decision makers
- A degree in Organizational Change, Instructional Design, Adult Learning, or a related discipline
- A proven track record of delivering consulting services to organizations
- Experience designing and deploying AI-driven learning, enablement of content, or agents
- Understanding of AI enabled workflow design, human AI adoption models, and knowledge infrastructure practices
- Skills in leading a small project team of 3 to 5 people, including performance management and mentoring
- Capability to build and maintain strong relationships with clients, communicate consulting insights and recommendations, and manage client expectations throughout the consulting engagement

Nice to have

- Expertise in multimedia development and graphic design
- Change Management certifications
- Experience ensuring content compliance with usability standards, Section 508, and the Web Content Accessibility Guidelines

We offer

- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Chance to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package:
- Health benefits
- Retirement benefits
- Paid time off
- Flexible benefits

- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

📌 Consultant Workforce Experience Consulting - Learning Experience and Enablement (Gurugram)
🏢 EPAM Systems
📍 Gurugram