Sr. Software Engineer – Service Now Experience: Minimum 10 yrs. of total experience. Minimum 5 yrs. of experience as Service Now Developer Worked in ITSM organizational structure Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request and CMDB Prerequisite: Service Now Development experience ITIL knowledge Service Now System Admin Certification Service Now Certified Application Developer Written and verbal communication skills Responsibilities: Work on development projects/enhancements for Service Now Handle troubleshooting tickets in Service Now. Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, ACLs and notifications, Service Now APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS, development skills,



such as HTML, CSS, Angular JS Create and use update sets to move customizations between Service Now instances. Design and maintain a highly available and recoverable setting. Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated. Proactively keep Service Now skills current Peer review, Mentor and share technical knowledge with service management team. You will be required to work with process owners and other stakeholders. Qualification: Bachelor’s Degree in Computer Science/IT or relevant work experience Shift : Evening shift - 5pm - 2am IST

📌 Sr Software Engineer (India)
🏢 Altera Digital Health (India
📍 India