The prospect

The Service Line Quality enablement teams play a crucial role in facilitating the Annual Quality Reviews. Our primary responsibilities include generating reports and aiding the analysis conducted by the Global Service Line Quality Leadership.

This is a great prospect to be part of a leading firm while contributing to strengthening the quality framework of the firm.

Associates are expected to develop a range of skills and qualities that will help them contribute effectively to their teams and grow professionally.

Key Responsibilities

Technical Excellence:

- Execute the process tasks across all areas/regions effectively and efficiently.
- Develop working knowledge of Power BI, Power Apps, Power Automate, Microsoft Copilot, AI-enabled tools, SQL concepts, and advanced Excel to support reporting, data validation, dashboard review, workflow automation, analytics, and process improvement activities.
- Share knowledge and best practices with team members on digital tools, reporting capabilities, and automation solutions.
- Participate actively in team meetings and contribute innovative ideas for continuous improvement.
- Deliver ad hoc process activities as assigned, ensuring quality and timeliness.
- Manage process deadlines effectively to prevent client escalations by consistently delivering high-quality work on time.
- Collaborate effectively with diverse teams and stakeholders across regions.

Client Management:

- Understanding the importance of delivering high-quality service to clients.
- Ability to communicate clearly, professionally, and confidently with clients and stakeholders across geographies.
- Engage with stakeholders to understand reporting, automation, and process improvement requirements, and assist in translating them into practical dashboards, reports, workflow automations, or digital solutions under guidance.




- Support communication of dashboard insights, automation outputs, and technical concepts in a clear, business-friendly manner for clients and stakeholders.

Skills and Attributes for Success

- Excellent written and oral communication skills.
- Highly responsive, task-driven, accountable, and curious.
- Strong analytical thinking and decision-making abilities.
- Ability to perform a self-review of results before submission to project managers.
- Digital mindset with the ability to learn and apply relevant tools to improve efficiency, reporting quality, and process outcomes.
- Interest in continuous learning and applying technology-enabled approaches to simplify activities, strengthen quality, and support continuous improvement.
- Strong team player with the ability to foster teamwork among others.
- Upholds the highest standard of ethics, integrity, and values.
- Highly motivated with the capability to perform on multiple projects.
- Effective planning and organization skills to manage own workload.

Qualification Requirements

- MBA or a postgraduate degree in Engineering, Technology, Data/Business Analytics, Computer Science, Information Technology, Commerce, or a related discipline.
- Relevant skilled experience of 1 to 2 years for candidates with a postgraduate qualification.
- Hands-on exposure or project experience in reporting, dashboarding, automation, analytics, process improvement,



or AI-enabled productivity tools will be preferred.
- Experience supporting process improvement or digital transformation initiatives will be an added advantage.
- Exposure to handling international customers or client interactions.
- Familiarity with audit processes and risk management is advantageous.

Technologies and Tools

- Working knowledge of Microsoft 365 and related digital tools, including advanced Excel, Share Point, Microsoft Teams, Power Platform, Power BI, Microsoft Copilot, and AI-powered productivity tools, to support collaboration, data checks, reporting, dashboard review, workflow automation, and business insight generation.
- Relevant certifications or learning credentials in Power BI, Power Platform, AI Fundamentals, Data Analytics, or Microsoft 365 will be an added advantage.

What We Offer: EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We serve Service Line Quality teams globally and play a vital role in identifying & mitigating Legal & Regulatory and EY policy risk in EY. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

- Continuous Learning: You’ll develop the mindset and skills to navigate whatever comes next
- Success As Defined By You: We’ll provide tools and flexibility, so you can make a meaningful impact
- Transformative Leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs
- Diverse and Inclusive Culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

EY | Building a better working world

📌 Associate Analyst- Data Analytics- Risk Management Services (India)
🏢 EY
📍 India