? We're Hiring: Application Architect - Service Now! ?

We are looking for an experienced Application Architect specializing in Service Now to lead the design, development, and implementation of creative solutions. With deep expertise and a strategic mindset, you will drive digital transformation, optimize workflows, and deliver high-impact results for our organization.

? Location: Hyderabad, India
⏰ Work Mode: Work from Office
? Role: Application Architect - Service Now

What You'll Do:

- Strong Service Now technical and architectural expertise across ITSM and ITOM.
- Deep experience implementing and governing the Common Service Data Model (CSDM) in Service Now.
- Proven track record leading transformation programs from customized ITIL processes to OOB Service Now processes and capabilities.
- Strong understanding of ITIL processes and Service Now OOB process design principles.
- Hands-on experience with Now Assist implementation and adoption.
- Excellent stakeholder management and communication skills, with the ability to influence business and technical teams.




- Experience defining platform governance, standards, and architectural guardrails.
- Experience with CMDB modernization, Service Mapping, and Discovery.
- Experience with AI-driven Service Now solutions

Good to Have

- Knowledge of IT Asset Management (HAM/SAM) and related Service Now capabilities.
- Exposure to large-scale global Service Now transformations in complex enterprise environments.
- Experience with Service Now Platform upgrades, technical debt reduction, and platform rationalization initiatives.
- Certification(s) such as Certified Technical Architect (CTA), Certified Master Architect (CMA), or relevant Service Now implementation certifications.
- Experience integrating Service Now with enterprise platforms such as Azure, Databricks, SAP, or other ERP and monitoring solutions.
- Familiarity with Agile delivery methodologies and product operating models.

If you're ready to architect the future with us, apply now! ?

📌 Application Architect - ServiceNow (India)
🏢 Tap Growth ai
📍 India