Job Description

- Help design, build and continuously improve the clients online platform.

- Research, suggest and implement new technology solutions following best practices/standards.

- Take responsibility for the resiliency and availability of different products.

- Be a productive member of the team.

Location: Bangalore/Pune/Hyderabad/Chennai
Requirements

- The candidate should have 7 years of total IT experience, including 4+ years of relevant Service Now testing experience.

- Validate Service Now implementations, enhancements, workflows, and integrations across ITSM and related modules.

- Design, develop, and execute test cases for Service Now applications, workflows, and enhancements.

- Test ITSM processes, including Incident, Problem, Change, Service Request, Service Catalog, Knowledge Management, and CMDB.

- Perform functional, regression, integration, and automation testing.





- Use Service Now Automated Test Framework (ATF) and API testing tools to validate application functionality and integrations.

- Validate Business Rules, Client Scripts, UI Policies, Access Control Lists (ACLs), Flow Designer, and Workflows.

- Identify, document, track, and troubleshoot defects throughout the testing lifecycle.

- Collaborate with developers, business analysts, and functional teams to ensure quality delivery.

- Strong understanding of Service Now platform architecture and ITSM processes.

- Hands-on experience with ATF, API testing, integration testing, and test automation.

Advantages

- A challenging, innovating environment.

- Opportunities for learning where needed.

Requirements
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📌 ServiceNow Tester (India)
🏢 GeekSoft Consulting
📍 India