Job Description

Accountabilities:
What is the purpose of the job?

- Monitor and improve the Global Invoice to pay process to gain efficiency and effectiveness.
- Direct, lead and drive operations & ensure alignment with I2P Operations Strategy.
- Develop and implement strategies to improve process productivity
- Challenge the status quo and make fact-based recommendations to drive process improvements and defines best in class process solutions
- Coach, direct & lead I2P operations managers at Syngenta Global Finance operations
- Embed continuous improvement & data driven decision culture.
- Establish governance process to create appropriate mitigation strategies for operational risks.
- Engage with Business partners to evolve Operations strategies on need basis and review operational efficiency.
- Monitor process and operational KPIs to ensure is effectively delivering against Syngenta Global targets and internal and external benchmarks
- Initiate and lead innovation, continuous improvement and proof-of-concept initiatives to continually improve service performance or address emerging/unmet customer needs
- Support the resolution of critical global service issues and challenges, ensuring appropriate engagement of organizational leadership and escalate if needed
- Provide input and support on multiple tactical process and technology initiatives with the view to realize the longer-term overall vision of Invoice to Pay.




- Support the change management strategy to effectively implement new technologies & ways of working.
- Conceive and implement strategy for Proactive attrition management, talent retention & development, upskilling, cross training, process risk assessment & mitigations
- Roll out a Capability Framework to leverage the essential capabilities in the organization to sustain the delivery of operational excellence and a high continuous improvement mindset

Collaboration: Collaborate with Global I2P operation, Business partners, Digital finance, Process Governance, financial compliance to deliver best in class business service. Speaks-up proactively during discussions and influences team thinking, establishing strong relationships to ensure they feel valued and appreciated.

Technology Awareness: Strong Digital Awareness and IT Innovation skillset to understand new technologies and drive the solutions for I2P improvements. Leverages agile way of work and bring new and cutting-edge ways to operate, adding more value to business.

Change Management: Be an advocate for the change, communicates consistently and transparently regarding changes that impact team members, encourages openness and cooperation with others which establishes trust and mutual respect.

Resilience & Persistence: Demonstrates determination in achieving objectives in the face of a challenge and deals with stressful situations with composure and professionalism. Encourages others to stick with a problem until it is solved.

📌 DGMP Ops (Pune)
🏢 Syngenta Group
📍 Pune