We are looking for a Presales Executive to handle real estate leads, customer enquiries, follow-ups, and site visit generation.
The ideal candidate should have hands-on experience in real estate presales / telecalling with a Channel Partner (CP) firm and should be comfortable handling a high volume of calls and customer follow-ups.
Key Responsibilities
- Handle inbound and outbound calls for real estate project enquiries.
- Connect with leads through calls, WhatsApp, and other communication channels.
- Understand customer requirements including budget, location, configuration, and purchase timeline.
- Qualify leads and identify potential buyers.
- Generate and schedule property site visits.
- Follow up regularly with leads to maintain customer interest and improve conversions.
- Coordinate with the Sales Team for site visits, lead handovers, follow-ups, and closures.
- Maintain accurate lead details, call records, follow-up status, and customer feedback in CRM / Excel.
- Achieve daily and monthly targets related to calls, qualified leads, site visits, and follow-ups.
- Provide customers with accurate information regarding projects, pricing, configurations, and offers.
- Maintain a proper database of prospects and ensure timely follow-ups.
- Support day-to-day Sales & Marketing activities as required.