Skills:
2+ years supporting Oracle Siebel CRM applications in a production environment.
Job Description
Responsibilities for SN Oracle Siebel CRM-POS Support Engineer:
• 2+ years supporting Oracle Siebel CRM applications in a production setting.
• Provide L2/L3 production support for Oracle Siebel CRM/POS System
• Troubleshoot incidents, perform root cause analysis, and resolve application issues within SLA targets.
• Monitor application health, integrations, workflows, and batch processes.
• Support releases, deployments, testing, and production validation activities.
• Coordinate with business users, service desk, infrastructure, and vendor teams to resolve issues.
• Maintain operational documentation, knowledge articles, and support procedures.
• Identify recurring issues and recommend process or system improvements.
• Develop and support integrations with enterprise systems, eCommerce platforms, and POS solutions.
📌 Junior Siebel Support Engineer (Hyderabad)
🏢 Datavail
📍 Hyderabad
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