Location:
Goregaon (Mumbai)

Experience:
5+ years of experience in a managerial/team-handling role Function: Supply Chain & Operations Reporting To: Senior Management

About the Role
We are looking for an experienced Supply Chain Lead to lead the end-to-end Supply Chain and Operations function. The role will be responsible for managing the Operations team, overseeing inventory and fulfilment, managing E-commerce and Quick Commerce operations, driving operational efficiency, managing stakeholders, and owning the Supply Chain and Operations P&L.; The ideal candidate should have a strong background in FMCG, D2C, Retail, E-commerce, or Quick Commerce, with proven experience in managing teams and leading supply chain and operations functions.

Key Responsibilities
1. Lead and manage the Supply Chain & Operations team
• Guide the team in day-to-day supply chain and operational activities.
• Allocate responsibilities and monitor team performance.
• Support the team in resolving operational challenges. 2. Oversee inventory planning, availability, fulfilment and logistics
• Monitor inventory levels, stock availability and replenishment requirements.
• Ensure smooth order fulfilment and timely movement of products.
• Coordinate with warehouse and logistics partners for productive operations. 3. Manage operations across E-commerce & Quick Commerce platforms
• Oversee day-to-day operations across E-commerce and Quick Commerce channels.
• Monitor product availability,



order processing and fulfilment.
• Coordinate with platform teams to resolve operational issues. 4. Drive P&L; and operational efficiency
• Monitor operational costs and identify opportunities for cost optimisation.
• Track key financial and operational metrics.
• Drive initiatives to improve efficiency and profitability. 5. Coordinate with internal teams, vendors and platform partners
• Work closely with Finance, Sales, Procurement and other internal teams.
• Coordinate with vendors, logistics partners and platform teams.
• Ensure timely communication and resolution of operational dependencies. 6. Monitor key supply chain metrics and identify areas for improvement
• Track inventory, fulfilment, availability, logistics and service-level metrics.
• Identify operational gaps and bottlenecks.
• Implement corrective actions to improve overall performance. 7. Ensure smooth order fulfilment and timely resolution of operational issues
• Monitor the order lifecycle from processing to fulfilment.
• Address issues related to stock-outs, delays, cancellations and fulfilment.
• Coordinate with relevant teams for timely resolution. 8. Develop processes to improve efficiency, cost control and scalability
• Establish and improve operational processes and SOPs.
• Identify opportunities for process and cost optimisation.
• Build scalable processes to support business growth.

📌 Supply Chain Lead (Mumbai)
🏢 Nova Nova
📍 Mumbai