BTP Admin Confirmation on rotational shift including 7-10 days of night shift in a month.
· Is he ok to travel to Pune to collect the laptop. SAP BTP Administrator
ABOUT THE ROLE
We are seeking a skilled and proactive SAP BTP Administrator to join our energetic support team. You will be responsible for administering and managing SAP Business Technology Platform (BTP) environments while providing 24/7 support to multiple customers across different time zones. This is an excellent opportunity for someone looking to grow their career in cloud technologies with minimal supervision and a collaborative team environment.
KEY RESPONSIBILITIES
· Administer and maintain SAP BTP environments across multiple customer accounts
· Manage SAP Analytics Cloud (SAC) and Datasphere administrative tasks, including user provisioning, security, and performance optimization
· Oversee Document Management Service administration and troubleshoot related issues
· Provide technical support to customers in a 24/7 shift rotation model
· Proactively monitor system health, performance, and security compliance
· Handle incident management and resolution following ITIL best practices
· Document processes, configurations, and solutions for knowledge management
· Collaborate with cross-functional teams to implement improvements and enhancements
· Communicate effectively with customers regarding issues, resolutions,
and updates REQUIRED SKILLS & EXPERIENCETechnical Skills
· 2–4 years of hands-on experience as a SAP BTP Administrator
· Demonstrated expertise in SAP Analytics Cloud (SAC) and Datasphere administration
· Experience with Document Management Service setup and administration
· Strong understanding of cloud security, identity management, and access controls
· Solid troubleshooting and problem-solving capabilities
· Familiarity with cloud connectors and integrationsCertifications & Knowledge
· ITIL Foundation certification (preferred) or strong knowledge of ITIL principles
· Understanding of incident and change management processes
· Experience with ticketing and documentation systemsSoft Skills
· Excellent written and verbal communication skills
· Self-motivated with ability to work independently with minimal supervision
· Quick learner with eagerness to expand technical knowledge
· Strong analytical and problem-solving mindset
· Team player comfortable in a global, distributed environment WORKING ENVIRONMENTShift Support24/7 shift rotation model (may include nights, weekends, and holidays)Support ModelMulti-customer support environmentTeam StructureCollaborative team with experienced mentors and low-supervision modelWork CultureFast-paced, dynamic environment with focus on continuous learning PREFERRED
QUALIFICATIONS:
Previous experience supporting multiple customers in a 24/7 support model
· SAP certifications (BTP, SAC, or related cloud certifications)
· Experience with Document Grounding (Joule) or AI-powered features
· Knowledge of monitoring and observability BTP Admin