Work Shifts: Roster basis
- Depending on Project Requirements Day Shift [6:00 PM
- 3:00 AM (IST)] / Night Shift (Off Hours) [11:00 AM
- 8:00 PM (IST)] Job Summary: Job Summary: The Infrastructure Engineer is responsible for the implementation and support of core IT infrastructure, with a focus on supporting the long-term migration of on-premises environments to AWS. This role owns infrastructure across both environments during the transition — servers, networking, and backups — and will take on ownership of AWS operations as the migration progresses. Required

skills:
hands-on experience with core AWS infrastructure services (EC2, RDS, S3/EBS, CloudWatch), and experience administering Windows Server, Hyper-V, and Veeam sufficient to support and migrate an existing on-prem setting to AWS. Nice to have: Microsoft Entra ID, SonicWall firewall management, and Unifi. JOB SPECIFIC DUTIES & RESPONSIBILITIES Infrastructure Management
• Deploy, configure, and maintain physical and virtual servers (Hyper-V/EC2).
• Support high availability, performance monitoring, and patching of server infrastructure.
• Administer on-premises Active Directory, including OUs, group policy, and domain services.
• Manage backup and recovery using Veeam for both virtual and physical workloads.
• Provision and manage cloud infrastructure including EC2 instances, RDS databases, and AWS storage solutions (S3, EBS) to support scalability and performance. Network Management
• Support VPN configurations and troubleshoot connectivity issues (SoftEther VPN; Microsoft Global Secure Access (GSA) experience is a plus).
• Manage network infrastructure including Unifi switches and access points.
• (Nice to have) Administer SonicWall firewalls, including site-to-site VPNs, NAT, and security policies. Monitoring, Patch, and Incident Management
• Continuously monitor infrastructure health,



performance, and alerting using tools such as PRTG and AWS CloudWatch.
• Perform OS and application patching cycles across all managed servers.
• Respond to infrastructure incidents, conduct root cause analysis, and implement corrective actions.
• Document infrastructure changes, configurations, and troubleshooting guides. Backup & Disaster Recovery
• Ensure regular backup integrity testing and DR readiness using Veeam.
• Support off-site and cloud-based recovery operations.
• Maintain system documentation related to backup and recovery processes. Collaboration & Cloud Platforms
• Assign and manage basic user access, group memberships, license assignments, and application access in Microsoft Entra ID.
• Support and manage Microsoft SharePoint Online environments for document collaboration.
• Provide integration support for cloud and on-prem services where applicable. REQUIRED COMPETENCIES AND SKILLS
• Strong troubleshooting and problem-solving skills.
• Customer-focused mindset with effective communication.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of cybersecurity best practices and compliance standards. REQUIRED EXPERIENCE AND QUALIFICATIONS
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in IT support, system administration, or infrastructure/cloud operations.
• Hands-on experience with Windows/Linux systems, Active Directory, Office 365, AWS Infrastructure.
• Working knowledge of networking, cloud services, and ITSM tools.
• Experience with scripting (e.g., PowerShell, Bash) is a plus.
• Relevant certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate, AWS Certified Solutions Architect (Associate or Professional), AWS Certified Security – Specialty are highly desirable.

📌 AWS Infrastructure Engineer (India)
🏢 Mitra AI
📍 India