- Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals..
- Personally drive and support the sales, Marketing and Distribution.
- Drive voice of Guest Score and Guest satisfaction as a key deliverables for HODs.
- Act as an Accor Ambassador aiming to enhance the company image and market reputation.
- Attract, train, retain & coach leadership team members and leadership team members who demonstrate solid functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
📌 General Manager - Novotel New Delhi City Centre
🏢 NOVOTEL
📍 New Delhi
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