Customer Service Representative – TG Developers Job Summary: Responsible for handling customer queries, coordinating site modifications, and ensuring timely resolution of customer requirements during the construction and handover stages.
Key Responsibilities
• Attend to customer queries, requests, and concerns promptly.
• Coordinate and record customer-requested site modifications and ensure proper execution.
• Liaise with Site, Projects, Engineering, and Sales teams for modification requirements.
• Coordinate site visits and explain project-related updates to customers.
• Track modification requests from approval to completion.
• Maintain proper records of customer requests, approvals, and modifications.
• Follow up on pending customer issues and ensure timely closure.
• Coordinate during possession, snag rectification, and handover activities.
• Maintain professional and positive customer relationships.
Requirements:
• Graduate in any discipline.
• 2–5 years of experience in real estate customer service/CRM/site coordination.
• Valuable communication and interpersonal skills.
• Strong coordination and follow-up skills.
• Basic understanding of construction and apartment specifications preferred.
• Proficiency in MS Office. Interested Candidates can send their resume to
[email protected] Thanks
📌 Customer Service Representative (Bengaluru)
🏢 TG Developers.
📍 Bengaluru