Responsibilities:
· Build and maintaining profitable relationships with key customers.
· Oversee the relationship with customers handled by your team.
· Resolve customer complaints quickly and efficiently.
· Keep customers updated on the latest products in order to increase sales.
· Expand the customer base by upselling and cross-selling.
· Understand key customer individual needs and addressing these.
· Meet with managers in the organisation to plan strategically.
· Conduct business reviews using CRM programs.
· Know your competition and strategies accordingly. Customer Relationship Executive
Requirements:
· A minimum of 0-2 years’ experience.
· Excellent interpersonal and communication skills.
· Proficient in all Microsoft applications.
· Superior product knowledge.
· A team player with leadership skills.
· Maintain a positive attitude focused on customer satisfaction.
· A bachelor’s degree in Administration or related field. Time
- 10am to 7pm Role – Onsite
📌 Customer Support Executive (Bengaluru)
🏢 Campus Sutra
📍 Bengaluru
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