Role Overview: The Central Sales role will be responsible for managing and driving sales through centralized channels, coordinating with store teams, handling customer inquiries, and ensuring seamless order closures.
Key Responsibilities
• Manage and drive sales through central channels (calls, WhatsApp, online inquiries, etc.)
• Handle customer queries, product recommendations, and conversions
• Coordinate with store teams for order fulfillment and inventory checks
• Maintain strong follow-ups to ensure closure of leads
• Track daily sales performance and maintain MIS reports
• Support promotional campaigns and sales initiatives
• Ensure high levels of customer satisfaction and relationship management
Requirements:
• 2–5 years of experience in sales (retail / centralized / inside sales preferred)
• Strong communication and negotiation skills
• Customer-focused with a sales-driven mindset
• Ability to multitask and coordinate across teams
• Basic knowledge of CRM tools and MS Excel Preferred
Skills:
• Experience in retail or lifestyle brands
• Familiarity with omnichannel sales processes
• Solid follow-up and closure ability