Experience:
7+ Years Team Size: 2 Assistant Managers | 50–60 Associates Location
- Chandigarh

About the Role
We are looking for a dynamic and target-driven Senior Manager – Key Accounts (Inside Sales) to lead a large sales organization and drive revenue growth, customer retention, and account expansion. The role involves managing 2 Assistant Managers and 50–60 associates, building a high-performance culture, and delivering business targets through data-driven sales strategies and effective people leadership.

Key Responsibilities
• Own revenue, growth, retention, and productivity targets for the function.
• Lead and mentor 2 Assistant Managers and drive performance across 50–60 associates.
• Drive account growth through upselling, cross-selling, share-of-wallet gains, and increased order frequency.
• Improve customer retention, reduce churn, and strengthen long-term account relationships.
• Monitor sales funnel performance, conversion rates, revenue per associate, and key business KPIs.
• Drive forecasting,



business reviews, performance management, and continuous process improvement.
• Collaborate with Operations, Customer Success, Marketing, and Product teams to enhance customer experience and business outcomes.
• Leverage customer insights and analytics to identify growth opportunities and improve platform stickiness. Requirements
• 6+ years of experience in Inside Sales, Key Account Management, Account Management, or Customer Retention.
• Proven experience managing large sales teams and delivering revenue and growth targets.
• Strong expertise in sales funnel management, customer retention, upselling, and cross-selling.
• Excellent leadership, analytical, coaching, and stakeholder-management skills.
• Ability to thrive in a rapid-paced, target-driven environment. Interested in leading high-performing teams and driving business growth? Apply now

📌 Senior Inside Sales Manager (Chandigarh)
🏢 Delhivery
📍 Chandigarh