We're Hiring: Sales & Operations Associate PilliKothi Home | Shahpur Jat, New Delhi | Full-time At PilliKothi Home, we're building a design-led home textiles brand rooted in Indian craftsmanship. We're looking for a proactive, energetic and result-driven Sales & Operations Associate to help us grow our online presence, expand our marketplace reach, and drive sales across channels. This role is ideal for someone who communicates confidently, enjoys getting things done, and is excited to learn how a growing home and lifestyle brand operates. You don't need to know everything already. We're happy to train the right person, provided you bring curiosity, initiative and a willingness to take ownership. Responsibilities1. Marketplace Management & Onboarding
• Manage product listings, pricing, inventory and catalogue updates across online marketplaces.
• Coordinate the onboarding process for new marketplaces, including documentation, product information and operational requirements.
• Track orders, returns, inventory movement and marketplace performance.
• Ensure product listings are accurate, complete and presented well. 2. Shopify & E-commerce Operations
• Manage day-to-day operations of the Shopify store, including product uploads, descriptions, pricing, inventory and order tracking.
• Keep the website updated with new launches, product information and promotional changes.
• Monitor orders and coordinate with the team to ensure timely fulfilment.
• Identify opportunities to improve the online shopping experience. 3. Sales & Business Development
• Reach out to potential retail partners, interior designers, architects, hospitality businesses and other B2B clients.
• Follow up on leads,



maintain a sales pipeline and build long-term client relationships.
• Prepare product information, quotations and sales presentations as required.
• Work towards clear sales targets and help identify new business opportunities. 4. Exhibition & Retail Sales
• Assist with planning and preparing for exhibitions, trade fairs and pop-ups.
• Engage with customers, buyers and potential business partners at exhibitions.
• Manage sales enquiries, customer follow-ups and post-exhibition leads.
• Support inventory tracking, sales reporting and coordination before and after events. 5. General Operations
• Maintain Excel sheets for sales, inventory, leads, orders and reporting.
• Coordinate with internal teams, vendors and logistics partners to keep daily operations running smoothly.
• Take ownership of assigned tasks, communicate updates clearly and solve problems proactively. Qualifications
• A bachelor's degree in English Honours, Commerce (B.
Com.) or a related field.
• Excellent written and verbal communication skills in English.
• Good working knowledge of Microsoft Excel or Google Sheets.
• Strong organisational skills and attention to detail.
• A confident, proactive and result-oriented approach to work.
• Willingness to learn, take initiative and work in a fast-moving startup workplace.
• Comfortable speaking with customers,



following up on leads and working towards sales targets. Good to have, but not mandatory:
• Experience with Shopify or other e-commerce platforms.
• Familiarity with marketplace onboarding and catalogue management.
• Previous experience in sales, business development, retail or operations.
• Experience with CRM tools, inventory systems or online marketplace dashboards. What success looks like
• Marketplace onboarding and product listings are completed accurately and on time.
• The Shopify store stays updated and orders are managed efficiently.
• Sales enquiries are followed up on consistently and converted into meaningful business opportunities.
• Exhibition leads translate into follow-up conversations and potential sales.
• Sales, inventory and operational records remain accurate and organised.
• You gradually take ownership of your responsibilities and contribute measurable results to the business. Why join PilliKothi Home?You'll work closely with the founding team and get hands-on exposure to building a growing home and lifestyle brand, from e-commerce and sales to exhibitions and B2B partnerships. We're a small team, which means you'll have real responsibilities, room to experiment and the opportunity to see the direct impact of your work. We're happy to teach you the things you don't know yet. What matters is that you're eager to learn and willing to put in the work. Job details
• Role: Sales & Operations Associate
• Employment: Full-time
•

Location:
Shahpur Jat, New Delhi
• Contact: +91 92176 82476
• Email: [email protected] Interested candidates can email their CV along with a short introduction.

📌 Sales and Operations Associate (New Delhi)
🏢 PilliKothi Home
📍 New Delhi