22 Oct
|
DLF Hospitality
|
India
22 Oct
DLF Hospitality
India
PURPOSE The Revenue Manager is responsible for driving total hotel revenue and profitability through strategic pricing, inventory management, demand forecasting, and market intelligence. The role focuses on maximising revenue across Rooms, Suites, Food & Beverage outlets, Banqueting and Events, and other ancillary revenue streams while preserving unit's luxury positioning and guest experience standards. The incumbent will lead the hotel’s revenue management strategy by analysing market demand, competitor performance, booking trends, and distribution channels to optimise occupancy, Average Daily Rate (ADR), Revenue per Available Room (RevPAR). Working closely with Sales, Marketing, Reservations, Finance, and Operations, the Revenue Manager will support data-driven commercial decisions that enhance market share, profitability, and long-term business growth. KEY ORGANISATIONAL RELATIONSHIPS Reports To: Director of Sales & Marketing Direct Reports: Revenue Executive(s), Reservations Associate Interacts With: External
• Online Travel Agencies (OTAs)
• Corporate Travel Partners
• Revenue Management Consultants
• Market Benchmarking and Distribution Partners (STR, RateGain, etc.) Internal
• General Manager
• Director of Sales & Marketing
• Reservations Team
• Front Office
• Finance
• Food & Beverage
• Banquets & Events
• Marketing
• IT
• Hotel Operations Teams Revenue Strategy & Optimisation
• Develop and execute revenue management strategies to maximise ADR, RevPAR, occupancy and profitability.
• Monitor booking pace, pickup trends, market demand and competitor pricing to implement agile pricing strategies.
• Manage room inventory, room category availability, restrictions, controls, and overbooking strategies where appropriate.
• Optimise revenue opportunities across transient, corporate, wholesale, group and MICE segments.
• Collaborate with Sales and Events teams to evaluate group business opportunities and displacement analyses.
• Oversee banquet and event space inventory utilisation to maximise revenue contribution from Meetings, Conferences, Weddings and Social Events.
• Ensure optimal rate positioning across all direct and indirect distribution channels. Forecasting, Analytics & Reporting
• Prepare daily, weekly, monthly and annual revenue forecasts for Rooms and total hotel revenue.
• Produce rolling forecasts by segment, channel to support strategic planning and budgeting.
• Monitor and analyse key performance indicators including ADR, RevPAR, Market Penetration Index (MPI), Revenue Generation Index (RGI) and occupancy performance.
• Provide actionable revenue insights through market trend analysis and business intelligence reporting.
• Support annual budgeting, strategic planning and long-range forecasting processes.
• Utilise STR, RateGain and internal reporting tools to identify opportunities and market risks. Distribution & Channel Management
• Maintain rate parity and inventory accuracy across all distribution channels.
• Monitor OTA performance, direct booking trends, channel costs and contribution margins.
• Manage rate loading, promotions, packages and strategic offers through PMS, CRS and channel management platforms.
• Evaluate distribution partnerships and recommend initiatives to improve revenue and profitability. Commercial Collaboration
• Lead weekly Revenue Strategy Meetings to review pace, forecast accuracy, market demand and business mix.
• Partner with Sales and Marketing teams to align promotional activities with demand forecasts.
• Support commercial decision-making through pricing recommendations and revenue impact assessments.
• Work closely with Operations to ensure revenue strategies are aligned with guest expectations and service standards. Leadership & People Development
• Drive a revenue-focused culture throughout the hotel by promoting commercial awareness across departments.
• Coach and mentor revenue and reservations team members.
• Facilitate training on revenue management principles, forecasting methodologies, Best Available Rate (BAR) strategies, and distribution management.
• Establish performance objectives and development plans for team members. Work Experience
• Minimum 5-7 years of experience in Revenue Management within luxury hotels.
• Prior experience with luxury city hotels, luxury lifestyle hotels, or leading hospitality brands preferred.
• Proven track record in driving ADR, RevPAR and total revenue growth.
📌 Revenue Manager (India)
🏢 DLF Hospitality
📍 India