Description: Responsible for leading the technical team, ensuring quality delivery of customizations, integrations, and configurations.

Key Responsibilities
• Lead development and support team for Dynamics 365 Sales and Marketing projects.
• Troubleshoot complex technical issues and provide resolution
• Develop and review custom plugins, workflows, and integrations.
• Manage deployment pipelines using Azure DevOps.
• Mentor developers and ensure adherence to coding standards.
• Collaborate with architects for solution design and scalability Relevant Experience 6–7 years in Dynamics 365 CRM Sales/Marketing and 3+ years in lead roles Mandatory skills Dynamics 365 CRM Sales/Marketing Technical lead Desired skills
• Robust hands-on experience in Dynamics 365 customization and configuration.
• Expertise in C#, JavaScript, FetchXML, and Web Resources.
• Knowledge of Power Platform and Azure integration.
• Experience with CI/CD pipelines and ALM. Ability to troubleshoot complex technical issues Certifications: MB 210: MB 230: PL 400 PL-600, AZ-104 Domain (Industry) Insurance Total Experience (Ex. 5-7 Years) 7–10 years overall IT experience

📌 Microsoft Dynamics 365 CRM Technical Lead (India)
🏢 Infosys
📍 India