We're Hiring | Technical Sales Support Specialist ?

Location:
Gurgaon, Haryana ? Function: Sales Support ⏳

Experience:
1–3 Years ? Employment Type: Full-Time About JRD Fibre Composite JRD Fibre Composite Private Limited is a manufacturing company specialising in FRP and ARP rods and composite solutions used in the optical fibre cable industry. With a focus on quality, innovation, customer satisfaction, and timely delivery, JRD Fibre contributes to the development of reliable fibre-optic connectivity solutions. ? LinkedIn: https://www.linkedin.com/company/jrdfibre/home/ ? Website: https://www.jrdfibre.com/
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About the Role
We are looking for a detail-oriented and proactive Sales Support Executive to join our team in Gurgaon. The role involves supporting day-to-day sales operations, managing commercial documentation, coordinating invoicing and GST-related requirements, maintaining MIS reports, and ensuring smooth coordination between sales, finance, logistics, and other internal teams. The ideal candidate should have a good understanding of sales coordination, invoicing, commercial documentation, and data management. Experience in manufacturing, composite, construction, or industrial products industries will be preferred. Exposure to ERP/CRM systems, AI tools, and process automation will be an added advantage.
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Key Responsibilities
• Provide operational and administrative support to the sales team.
• Prepare and coordinate quotations, sales orders, purchase orders, invoices, and other commercial documents.
• Coordinate with customers, sales teams, finance, logistics, and internal departments to ensure smooth order processing.
• Assist with invoicing, GST documentation, taxation-related requirements, and commercial documentation in coordination with the finance/accounts team.




• Maintain accurate records of customer orders, invoices, payments, dispatches, and related transactions.
• Follow up on pending quotations, orders, payments, invoices, and customer requirements.
• Coordinate with logistics and operations teams to ensure timely dispatch and delivery of products.
• Maintain customer databases, sales trackers, order status reports, revenue trackers, and other MIS reports.
• Prepare regular sales reports and management dashboards while supporting data analysis and sales performance tracking.
• Work with ERP/CRM systems and other business tools to maintain accurate sales and customer information.
• Identify opportunities to streamline repetitive tasks using AI tools, automation, and digital solutions.
• Assist in preparing sales presentations, reports, and other business-support materials.
• Ensure timely completion of documentation, accuracy of records, and effective coordination across departments.
• What We're Looking For
• 1–3 years of experience in Sales Support, Sales Coordination, Sales Operations, Commercial Operations, or a similar role.
• Experience in the composite, manufacturing, construction/building materials, or industrial products industry will be preferred.
• Valuable understanding of quotations, invoicing, GST, taxation, and commercial documentation.
• Working knowledge of MS Excel, Google Workspace, and data management.
• Experience with ERP/CRM systems will be an advantage.
• Strong verbal and written communication skills.
• Good coordination, follow-up, organisational, and problem-solving skills.
• Attention to detail and the ability to manage multiple tasks and deadlines.
• Exposure to AI tools, automation, and AI-assisted business processes will be an added advantage.

📌 Technical Sales Support Specialist (Gurugram)
🏢 JRD Fibre Composite
📍 Gurugram