Company Description Hotel Parle International is a well-established budget business hotel that has been serving travelers for over two decades. With 100 spacious, well-equipped rooms and 5 versatile banquet spaces, the hotel caters to individuals, families, and large groups. Guests can enjoy a 24-hour coffee shop, room service, a bar, and an authentic Gujarati Thali restaurant offering a variety of cuisines. Strategically located in Vile Parle, the hotel is within minutes of Mumbai’s domestic and international airports, major railway connections, and key commercial hubs. Designed to offer a “business abode” experience, it combines practical comfort with an authentic glimpse into Mumbai’s vibrant city life. Role Description The Front Office Associate is a full-time, on-site role based at Hotel Parle International in Vile Parle. This role is responsible for welcoming guests, managing check-in and check-out procedures, and ensuring a smooth and efficient front desk experience. Day-to-day tasks include handling guest inquiries in person and over the phone, coordinating with housekeeping and other departments, processing payments, and maintaining accurate records of reservations and room status. The Front Office Associate also supports guests with information about hotel services, local transportation, and nearby attractions,



while consistently providing courteous and professional customer service. The role requires flexible availability, including weekends and holidays, to support round-the-clock front office operations. Qualifications
• Candidates should possess strong Customer Service and Communication skills to interact effectively with diverse guests and team members.
• Candidates should possess solid Receptionist Duties and Check-in capabilities to manage reservations, guest arrivals, departures, and front desk operations accurately.
• Candidates should possess professional Phone Etiquette to handle calls, inquiries, and bookings in a courteous and efficient manner.
• Candidates should possess basic computer literacy and familiarity with hotel management or reservation systems.
• Candidates should possess good organizational skills, attention to detail, and the ability to multitask in a fast-paced hotel workplace.
• Candidates should possess a high school diploma or equivalent; a hospitality-related qualification or prior hotel front office experience is an advantage.
• Candidates should possess a customer-focused attitude, reliability, and the flexibility to work in shifts, including weekends and holidays.

📌 Front Office Associate (Mumbai)
🏢 Hotel Parle International
📍 Mumbai