Company – Thomson Digital Experience – 5-7 Years Location
- Chennai Role Overview The role requires a solid understanding of end-to-end book production, excellent client communication skills, and the ability to coordinate effectively with internal production, editorial, composition, quality, and technology teams. The ideal candidate will have experience working with a publishing house or a publishing services company, understand the complete book production lifecycle, and be capable of managing customer expectations, delivery schedules, quality standards, and operational performance.

Key Responsibilities
1. End-to-End Book Production Management
• Demonstrate a thorough understanding of the complete book production lifecycle, from manuscript receipt to final deliverables.
• Manage and monitor production stages, including:
• Manuscript assessment, pre-editing, and content preparation.
• Copyediting, language editing, and proofreading.
• Typesetting and composition, including print and digital formats.
• Artwork, tables, figures, permissions, and reference management.
• Author queries, corrections, and review cycles.
• Page proofing, quality checks, and final file validation.
• Indexing, where applicable, and preparation of print-ready PDFs and eBook outputs.
• Final delivery, archival, and project closure.
• Ensure adherence to client-specific workflows, production schedules, quality benchmarks, and service-level agreements (SLAs).
• Monitor project progress, identify bottlenecks,



and implement corrective actions to avoid delays and rework. 2. Production Coordination & Delivery
• Coordinate with production managers, editors, typesetters, proofreaders, quality teams, and other stakeholders.
• Track multiple titles and projects simultaneously, ensuring visibility into milestones, dependencies, and delivery timelines.
• Monitor production volumes, turnaround times (TAT), quality metrics, and pending activities.
• Ensure that project teams have clear briefs, specifications, and priorities.
• Escalate risks in advance and drive timely resolution of production issues.
• Ensure compliance with publishing standards, customer specifications, and internal quality processes. 3. Quality & Process Improvement
• Maintain high standards of editorial, compositional, and final-delivery quality.
• Analyse recurring errors, customer feedback, rework, and production delays to identify root causes.
• Work with internal teams to implement corrective and preventive actions.
• Identify opportunities to streamline workflows, improve productivity, and reduce production costs without compromising quality.
• Support the adoption of workflow automation,



digital publishing solutions, and AI-enabled tools wherever relevant.
• Monitor account-level performance against agreed SLAs, quality standards, and delivery commitments.
• Support workload planning, resource coordination, and production forecasting.
• Track relevant operational metrics, including productivity, turnaround time, error rates, rework, and customer satisfaction.
• Support estimates, production planning, scope discussions, and change requests in coordination with the relevant internal teams.
• Identify potential opportunities to expand the scope of services offered to existing customers. Preferred Candidate Profile
· 5–7 years of relevant experience in book publishing, book production, or publishing services.
· Candidates from publishing houses, academic publishers, STM publishers, trade publishers, or publishing services companies are preferred.
· Strong practical knowledge of book production stages, workflows, terminology, and deliverables.
· Postgraduate qualification preferred.
· Strong academic background, preferably from a reputed institution, with English-medium education.
· Excellent spoken and written English
· Strong email-writing, meeting-management, presentation, and reporting skills.
· Ability to explain production issues, risks, and corrective actions clearly and professionally.

Location:
Chennai (Work from Office) Interested candidates may send their CV to [email protected]

📌 Books Head/Account Manager – Publishing Services (Chennai)
🏢 Thomson Digital
📍 Chennai