22 Oct
|
Moustache
|
Pali
ROLE PURPOSE Own the guest experience beyond the room — designing and running a daily programme of nature, cultural, family and couple experiences that make a Ranakpur stay memorable, shareable and commercially rewarding. The role turns the property's setting in the Aravallis into signature, revenue-generating experiences.
KEY RESPONSIBILITIES
Guest Engagement & Programming ▪ Build and run the daily and weekly activity calendar across morning, afternoon and evening — balanced so multi-night guests never repeat the same day. ▪ Host and lead nature, naturalist and cultural experiences (safaris, nature walks, bird watching, folk evenings) and drive guest participation. Activity Operations & Safety ▪ Plan scheduling, staff allocation, equipment readiness and safety checks; brief guests before every activity. ▪ Maintain the activity inventory — equipment, games, sports items and kits — in ready, safe condition. Revenue & Vendor Management ▪ Develop paid and premium experiential revenue; classify experiences as complimentary, paid, premium or on-request. ▪ Source and manage vendors (safari operators, folk artists, dhol, guides) on cost,
quality and guest safety. Experience Development & Reporting ▪ Continuously create property-specific, local, seasonal and couple/family experiences rooted in Ranakpur & Rajasthan. ▪ Maintain the daily recreation MIS and a monthly performance dashboard for management. WHAT WE'RE LOOKING FOR ▪
Education:
Graduate — Hospitality, Tourism or related field preferred. ▪
Experience:
3–5 years in resort recreation / guest experience, ideally with naturalist or adventure exposure. ▪
Skills:
Activity hosting, vendor coordination, outdoor safety awareness, PMS/POS & MS Office. ▪ Attributes: Energetic host, solid communicator, creative programmer, safety-conscious. HOW SUCCESS IS MEASURED (KPIS) ● Guest participation % ● Activity revenue & RevPAR contribution ● Guest experience feedback ● Number of activities conducted ● Activity utilisation ● Safety & SOP compliance ● Cost per activity ● Vendor performance ● New experiences launched ● Repeat & referral contribution
📌 Recreation Manager (Pali)
🏢 Moustache
📍 Pali