Company Description Spider Softech Data Services Private Limited is a leading Business Process Outsourcing (BPO) company that delivers business-driven solutions to medium and large enterprises, financial institutions, and mid-market firms. The company provides services such as lead generation, web scraping, data entry, data mining, customer support, and virtual assistant solutions. Projects are managed through dedicated project and quality control managers to ensure accuracy, timely delivery, and a smooth client experience. Spider Softech follows strong data security protocols, including encryption, VPN, SSL certificates, and employee background checks, to protect client information. With a focused team, the company offers personalized, reliable, and cost-effective outsourcing services while maintaining a strong reputation for quality. Role Description The Process Associate is a full-time, on-site role based in Erode. This role involves handling data entry, data validation, and data processing tasks across various client projects, ensuring high accuracy and adherence to project timelines. The Process Associate will support BPO operations by following established workflows, updating records, preparing basic reports, and coordinating with team members and project managers. Day-to-day responsibilities include reviewing and organizing information, responding to internal and client queries,



and maintaining documentation according to company standards and security protocols. The role may also involve assisting with customer support activities and contributing to continuous process improvements. Qualifications
• Candidates should possess strong analytical skills, including the ability to interpret data, identify inconsistencies, and follow structured processes.
• Candidates should possess customer service skills to handle client-facing tasks professionally and provide responsive, solution-oriented support.
• Candidates should possess clear and effective communication skills, both written and verbal, to collaborate with teams and provide accurate updates.
• Candidates should possess basic finance-related skills to work with financial data or transactions where required in client projects.
• Candidates should possess knowledge of Business Process Outsourcing (BPO) operations, workflows, and service standards.
• Proficiency in MS Office tools (especially Excel), data entry software, and basic internet research is beneficial.
• Robust attention to detail, time management, and organizational skills are required.
• A minimum of a high school diploma; a degree in commerce, business, or related fields is an advantage.
• Ability to work on-site in Erode, follow security protocols, and maintain confidentiality of client data.

📌 Process Associate (Erode)
🏢 Spidersoftech Data Services Private
📍 Erode