Designation: Customer Service Executive Mandatory Languages: English & Punjabi Employment Type: Full-Time Work Model: In-Office / Work From Office Job

Location:
Mohali, SAS Nagar, Punjab Shift Timing: Night Shift (8:30 PM – 5:30 AM IST) Working Days: Monday to Friday + 2nd and 4th Saturday Weekly Off: Sunday + 1st, 3rd and 5th Saturday Roles &

Responsibilities:
We are looking for Customer Service Executives with excellent communication and customer-handling skills. The candidate will interact with customers, understand their requirements, resolve queries, maintain relationships, and ensure a positive customer experience.

Key Responsibilities
▪️Handle customer queries through calls and other communication channels. ▪️Understand customer requirements and provide appropriate information and assistance. ▪️Maintain accurate customer and interaction records in CRM systems. ▪️Meet assigned sales,



service, and KPI targets. ▪️Coordinate with internal teams when required to resolve customer issues. Required

skills:
▪️Excellent Punjabi & English communication ▪️Customer handling and relationship-management skills ▪️Good listening, empathy and patience ▪️Robust follow-up and coordination skills ▪️Problem-solving ability ▪️Basic computer/CRM knowledge ▪️Professional attitude and target/KPI orientation ▪️Experience less than 1 year in customer service, telecalling, relationship management, hospitality, B2C or matchmaking will be preferred. Freshers with strong communication skills can also be considered. If Interested Email your CV
- [email protected]

📌 Customer Service Executive (India)
🏢 PrimeRishta.com
📍 India