22 Oct
|
D Succeed Learners Private
|
New Delhi
22 Oct
D Succeed Learners Private
New Delhi
Job Title: Inside Sales Executive Industry: EdTech Department: Sales
Experience:
1–4 years Employment Type: Full-time
Location:
Janak Puri , New delhi
About the Role
We are looking for a highly motivated Inside Sales Executive to join our EdTech sales team. The candidate will be responsible for connecting with prospective students/parents, understanding their learning requirements, explaining suitable courses, and converting qualified leads into enrollments.
Key Responsibilities
• Contact leads through calls, WhatsApp, email, and other communication channels.
• Understand students' or parents' requirements, career goals, and learning needs.
• Explain course features, curriculum, benefits, fees, and payment options.
• Conduct effective sales pitches and product demonstrations/counselling sessions.
• Follow up consistently with prospective customers and move them through the sales funnel.
• Convert leads into paid enrollments and achieve monthly sales/revenue targets.
• Maintain accurate lead and customer information in the CRM.
• Handle objections related to pricing, course suitability, competition, and timing.
• Build strong relationships with prospects and provide a positive customer experience.
• Coordinate with counselling, operations, and academic teams to ensure smooth enrollment.
• Track daily activities, conversions, follow-ups, and pipeline status.
• Stay updated on competitors, market trends, and the company's course offerings.
• Required Skills
• Excellent communication and interpersonal skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Target-oriented and comfortable working in a sales-driven environment.
• Good listening and customer-understanding skills.
• Basic knowledge of CRM tools, MS Excel/Google Sheets, and communication platforms.
• Strong follow-up and time-management skills.
• Fluency in English and Hindi; additional regional languages are a plus. Eligibility
• Graduate in any discipline; MBA/Sales/Marketing background is a plus.
• 1–4 years of experience in inside sales, counselling, B2C sales, or EdTech sales.
• Key Performance Indicators (KPIs)
• Monthly revenue/enrollment target achievement
• Lead-to-enrollment conversion rate
• Number of calls and meaningful conversations
• Follow-up effectiveness
• Average revenue per enrollment
• Pipeline management and CRM hygiene
• Customer satisfaction and retention/referral potential
What We Offer
• Market-competitive salary + performance-based incentives
• Structured sales training and product training
• Career growth opportunities
• Dynamic and fast-paced EdTech work environment
• Recognition and rewards for high performers
📌 Inside Sales executive/ edtech (New Delhi)
🏢 D Succeed Learners Private
📍 New Delhi