22 Oct
|
Hostie - Boutique travel homes
|
Gurugram
22 Oct
Hostie - Boutique travel homes
Gurugram
We’re hiring | Senior Executive – Sales & Reservations Hostie Holiday Homes | Gurgaon | Full-time, on-site Do you enjoy helping guests find the right holiday home—and turning an enquiry into a confirmed booking? Hostie manages a curated portfolio of holiday homes, villas, farm stays and serviced apartments. We’re looking for a proactive Sales & Reservations professional to help grow our bookings and deliver a thoughtful, responsive experience from the very first interaction. The Role: You will own the sales journey from enquiry to booking: understanding guest requirements, recommending suitable properties, sharing proposals, following up consistently and closing reservations.
Key responsibilities
* Handle incoming enquiries through phone, WhatsApp, our website, social media and booking platforms.
* Understand guests’ requirements, budgets and occasions, and recommend the most suitable properties and experiences.
* Prepare explicit, accurate quotations and confidently explain pricing, inclusions and booking policies.
* Take ownership of follow-ups—keep every promising enquiry moving towards a decision.
* Convert enquiries into confirmed bookings while working within approved pricing and discount guidelines.
* Maintain an accurate enquiry tracker or CRM, recording conversations, booking potential, next actions and reasons for lost business.
* Manage availability, reservations, payment follow-ups and booking confirmations with attention to detail.
* Coordinate with operations teams to ensure a smooth handover of guest requirements and commitments.
* Build repeat business through guest relationships and thoughtful outreach to past guests.
* Track sales performance and share practical insights on guest demand, pricing objections and missed opportunities. Who we’re looking for
* Ideally 2–5 years of experience in hospitality sales, reservations, holiday rentals, travel sales or a closely related role.
* A demonstrated ability to convert enquiries and achieve sales targets.
* Clear, confident spoken and written communication in English and Hindi.
* Strong follow-up discipline, negotiation skills and attention to detail.
* Comfort speaking with families, groups and corporate clients.
* Working knowledge of Excel or Google Sheets and confidence using WhatsApp Business and CRM tools.
* Experience with Airbnb, Booking.com, channel managers or property management systems is an advantage.
* Willingness to work rostered weekends and holidays, with weekly offs as scheduled. What success looks like Prompt responses, consistent follow-ups, stronger booking conversion, accurate records and guests who feel well guided throughout the booking process. Why Hostie? A hands-on role in a growing hospitality business, with direct exposure to the founder, a distinctive property portfolio and the opportunity to take on broader sales responsibilities as you demonstrate results. Compensation: Based on experience and demonstrated sales capability. #Hiring #HospitalityJobs #Reservations #TravelSales #GurgaonJobs #Hostie Interested applicants may reach to (phone hidden) or drop your resume at
[email protected]
📌 Revenue & Reservation Executive (Gurugram)
🏢 Hostie - Boutique travel homes
📍 Gurugram