Job description
- Operations InternObjective Detail-oriented and process-driven graduate seeking a role as a crm & Operations Associate in a fast-growing D2C workplace. Eager to apply analytical thinking, cross-team coordination, and customer-first problem-solving to streamline daily operations and enhance end-to-end customer experience. Education Bachelor’s Degree or Above
- Fresher (0
- 1Yr) Experience CRM & Operations Intern Supported daily order-to-delivery workflow—confirmation, dispatch coordination, tracking, and customer communication—to ensure timely fulfillment.
• Assisted in managing post-purchase

experience:
feedback collection, replacement requests, and nps reporting.
• Maintained and analyzed crm dashboards to extract insights on order status, repeat purchase behavior, and service bottlenecks.
• Collaborated with production and logistics teams to align product availability with marketing and drop schedules.
• Tracked pre




- and post-production timelines to ensure product samples and bulk deliveries met internal deadlines.
• Contributed to both b2b and b2c operations—managing partner orders, invoicing, and inventory handovers. Skills
• CRM tools: shopify, klaviyo, google sheets, excel, notion
• Operations: inventory management, shipping coordination, order tracking, vendor follow-up
• Data & reporting: basic analytics, dashboard maintenance, insight generation
• Communication: cross-functional collaboration, vendor and customer liaison
• Soft: reliability, structure, proactive ownership
• Built basic crm report templates to track purchase funnel drop-offs and reorder trends.
• assisted in coordinating production runs for seasonal collection drops, aligning design, sampling, and dispatch calendars. Interests
• consumer brands
· process automation
· product logistics
· customer experience design

📌 Operations and CRM (Bengaluru)
🏢 NOTDEFINED.
📍 Bengaluru