Company Description Credence Global Solutions is a global provider of technology, human resources, and offsite infrastructure solutions, focused on Revenue Cycle and Accounts Receivable Management. Headquartered in Dallas, TX, the company supports healthcare, telecommunications, utilities, media, and entertainment clients. With over 2,500 employees worldwide, Credence offers scalable, data-driven services that help organizations optimize financial performance and operational efficiency. Team members benefit from a dynamic, growth-oriented environment with exposure to international processes and diverse industry sectors. Role Description The Human Resources Executive for the International BPO division is a full-time, on-site role based in Pune District. This position is responsible for managing end-to-end HR operations, including employee lifecycle processes, onboarding, documentation, and HR data management for international BPO teams. The role involves maintaining and implementing HR policies, handling employee relations matters, conducting performance and disciplinary discussions, and supporting conflict resolution in alignment with organizational standards. The HR Executive will coordinate with business leaders on workforce planning, support recruitment activities, conduct HR inductions,



and organize engagement and retention initiatives. Daily responsibilities also include ensuring compliance with local labor regulations, preparing HR reports, and partnering with stakeholders to foster an inclusive, high-performance culture. Qualifications
• Candidates should possess solid skills in HR Management and Human Resources (HR), including understanding of the full employee lifecycle and organizational HR practices.
• Candidates should possess skills in HR Operations and HR Policies, including experience with HR documentation, compliance, and policy implementation.
• Candidates should possess skills in Employee Relations, including conflict resolution, grievance handling, and supporting performance and conduct discussions.
• Relevant qualifications such as a bachelor’s degree in Human Resources, Business Administration, or a related field; a postgraduate degree or HR certification is an advantage.
• Excellent interpersonal and communication skills, strong attention to detail, and the ability to work in a fast-paced international BPO environment.
• Proficiency with HRIS tools and MS Office; prior experience in BPO or shared services organizations is preferred.

📌 Human Resources Executive (India)
🏢 Credence Global Solutions
📍 India