Role

Responsibilities:
UX Program & Portfolio Management
• Coordinate UX initiatives across multiple projects, product teams, business units, and transformation programmes.
• Build and maintain UX roadmaps, delivery plans, milestones, dependencies, and programme schedules.
• Facilitate portfolio planning and prioritisation activities in alignment with business objectives and product strategies.
• Manage programme risks, blockers, dependencies, budgets, and resource allocation.
• Track progress and ensure transparency across all UX initiatives.
• Organise and facilitate governance reviews, steering meetings, planning sessions, and cross-functional workshops.
• Drive alignment between UX, Product Management, Engineering, Data, Operations, and Business stakeholders. UX Operations & Ways of Working
• Establish and maintain scalable UX operating processes and governance frameworks.
• Create repeatable processes that improve planning, coordination, delivery visibility, and team effectiveness.
• Define and maintain UX documentation frameworks, repositories, templates, standards, and playbooks.
• Support capacity planning, resource forecasting, onboarding, operational reporting, and budget management.
• Improve collaboration across distributed UX teams and business domains.
• Drive operational excellence and continuous improvement initiatives across the UX organisation.
• Support UX maturity growth through process optimisation and operational enablement. Design System Governance & Coordination
• Partner closely with Design System Leads, UX Designers, UI Designers, and Front-end Engineering teams.
• Coordinate Design System planning, roadmap execution, release management, and adoption activities.
• Support governance processes ensuring consistency and scalability across products.




• Facilitate collaboration between product teams and Design System contributors.
• Track Design System adoption, implementation progress, and business impact.
• Ensure alignment between Design System evolution and product development priorities.
• Support the establishment of standards, patterns, reusable assets, and design governance practices. Stakeholder Management & Communication
• Build strong relationships across Product, Engineering, Business, Digital, Procurement, and Finance organisations.
• Facilitate decision-making and drive alignment across diverse stakeholder groups.
• Produce executive-level reporting on programme health, capacity, risks, achievements, and outcomes.
• Communicate priorities, progress, challenges, and opportunities to leadership.
• Act as a trusted partner helping teams navigate complexity while maintaining focus on user-centred outcomes. Measurement & Continuous Improvement
• Define and maintain UX operational KPIs and performance indicators.
• Track programme effectiveness, Design System adoption, delivery performance, and organisational maturity.
• Identify opportunities to improve efficiency, reduce duplication, and increase consistency across teams.
• Support leadership with insights and recommendations based on programme data and operational performance. What We Are Looking For We are seeking a highly organised and collaborative professional who combines programme management expertise with a strong understanding of UX and Design organisations.



Required Experience
• 7+ years of experience in Program Management, Design Operations, Product Operations, Product Management, UX Operations, Digital Transformation, or related disciplines.
• Experience working directly with UX Design, UX Research, Design System, Product Management, or Engineering organisations.
• Experience coordinating complex, cross-functional programmes across multiple stakeholders and delivery teams.
• Experience building operational processes, governance frameworks, and scalable delivery models.
• Proven ability to manage roadmaps, budgets, planning cycles, resource allocation, and executive reporting.
• Experience operating within Agile, Scrum, SAFe, or product-centric delivery environments. Desired Experience
• Experience supporting Design System initiatives or Design Operations functions.
• Experience in enterprise software, industrial technology, mobility, transportation, SaaS, or digital product organisations.
• Experience building or scaling DesignOps, UXOps, PMO, or transformation capabilities.
• Experience supporting organisational change and transformation initiatives. Skills & Competencies
• Exceptional programme and project management skills.
• Robust organisational, planning, and prioritisation capabilities.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving mindset.
• Ability to influence without formal authority.
• Strong facilitation and workshop leadership capabilities.
• Ability to manage complexity across multiple teams and programmes.
• Understanding of UX methodologies, Design Thinking, Design Systems, and user-centred product development.
• Comfortable working in fast-evolving and highly collaborative environments.

📌 Design Operation || 7 + Years || Immediate Joiner || Bangalore (Bengaluru)
🏢 Sketch Brahma Technologies
📍 Bengaluru