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Job Summary

The role of the Global Banking / Lending Ops Business Risk Manager is to partner and support all Global Banking Lending Operations department functions that range from documentation to execution of deals with a view to proactively identify, quantify, prioritise, and mitigate risks, improve controls and maintain focus on operational excellence and sustainable solutions.
Coverage areas include, but is not limited to, detailed specialist knowledge of the end-to-end transaction lifecycle pertaining to Lending activities both on a primary and secondary basis. In addition, a solid understanding of understanding required of upstream and downstream dependent functions/processes e.g., Business, Client, Legal and Credit functions.

Key Responsibilities

Key roles & responsibilities of the role will be:
• Facilitate business growth alongside appropriate risk management.
• Contribute to business strategic decision making (e.g., risk weighting across all Lending operations processes as part of the Standardization Journey).
• Monitor control execution trends and internal/external events to proactively identify non-financial risks .
• Perform deep dive reviews and assesses risk metrics (losses, near miss incidents, control effectiveness data in order to identify top themes and trends.)
• Responsible for maintaining a comprehensive insight into the current and emerging profile for .
• Evaluate the appropriateness of the organization's frameworks for governance, risk and control.




• Contribute to the development of risk-oriented culture within the organization. Act as a 'risk culture Ambassador'.
• Assist settlement Operational teams on the design and implementation of new controls and monitors required to fulfil new internal policy/regulatory requirements.
• continually assess effectiveness of controls if they remain fit for purpose or redesign where necessary.
• Identify sources of risk through changes in the external environment, new regulation, new products, changes to business strategy, incidents, reviews and other measures of control effectiveness.
• Assess probability and impact of the risks and ensure capture of the risks against the relevant Process Universe in the Bank's risk monitoring system(s).
• Assess appropriateness of key risk indicators, continually assess effectiveness. Challenge thresholds where appropriate
• Ensure process universe is meaningful and reflective of key risk and controls
• Accountable for completing high quality and timely risk documentation - top risk profiles, residual risk assessments, risk treatment plans for material risk events elevated residual risk treatment plans, management action plans, risk committee papers
• Accountable for coordinating various global internal/external audits/reviews and liaising with various stakeholders to ensure timely and accurate information is provided.





• Ensure appropriate governance and oversight of process health of Lending Ops through governance forums and appropriate MI
• Ensure any material issues are escalated directly to the Head of the Markets Operations & business in a timely manner when required i.e. Significant risks, regulatory breaches, significant conduct issues, capacity or capability issues, client complaints (top tier clients), Client Asset protection issues, material hubbing changes (Inc. org), transfers of activities and/or incremental costs to FM through outsourcing
• Assist Operational teams on the design and implementation of new controls and monitors required to fulfil new internal policy/regulatory requirements.
• continually assess effectiveness of controls if they remain fit for purpose or redesign where necessary.
• Identify sources of risk through changes in the external setting, new regulation, new products, changes to business strategy, incidents, reviews and other measures of control effectiveness.
• Assess probability and impact of the risks and ensure capture of the risks against the relevant Process Universe in the Bank's risk monitoring system(s).
• Assess appropriateness of key risk indicators, continually assess effectiveness. Challenge thresholds where appropriate
• Ensure process universe is meaningful and reflective of key risk and controls
• Accountable for completing high quality and timely risk documentation - top risk profiles, residual risk assessments, risk treatment plans for material risk events elevated residual risk treatment plans, management action plans, risk committee papers
• Accountable for coordinating various global internal/external audits/reviews and liaising

📌 AVP - Lending Operations Business risk manager (Chennai)
🏢 Standard Chartered Bank
📍 Chennai