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Job Summary

Product Specialists are the drivers of solution to the business problems, opportunities to automate a Business Process, offer solution to new product/services. With their commitment to innovation and knowledge in T24, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape in banking.

Key Responsibilities

• Partner with stakeholders across business units (ex: Ops, Product, Finance, Compliance) to elicit requirements, understand pain points and document the requirements
• Evaluate the requirements, perform fitment study in T24, identify T24 native product solution for the requirements, propose custom solution on need basis
• Drive awareness of requirement & solution across squad members, & other stakeholders like UAT users
• Author and update internal documentation like User Stories, and socialize them with stakeholders and secure sign-off
• Develop meaningful and lasting relationships with stakeholders to create value out it to the group
• Collaborate with QA member and provide thorough quality assurance at every stage of Agile systems development

Strategy

• Thought Leadership, evangelism, on the competitive landscape and market trends to make informed product decisions.
• Keep the long-term vision of the product in mind while addressing short-term goals and milestones.



Continuously evaluate the app's performance and user engagement metrics to ensure alignment with strategic objectives.
• Develop apps with scalability and performance in mind. Anticipate future growth and ensure that the app architecture and codebase can accommodate it
• Drive a modern approach to product delivery excellence, ensuring quick, frequent, and high-quality value delivery.
• Enforce and streamline sound development practices.
• Establish and maintain effective governance processes including training, advice, and support, to assure the classic pay product is developed, implemented, and maintained aligning with the Group's standards.

Business
• Experienced practitioner and hands on contribution to the squad delivery for their craft (Eg. Engineering).
• Responsible for balancing skills and capabilities across teams (squads) and hives in partnership with the Chief Product Owner & Hive Leadership, and in alignment with the fixed capacity model.
• Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends.
• Trusted advisor to the business. Work hand in hand with the Business, taking product programs from investment decisions, into design, specification, and solution phases, all the way to operations on the ground and securing support services from other teams.




• Provide leadership and technical expertise for the subdomain to achieve goals and outcomes
• Support respective businesses in the commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, and collecting defects for future improvements.
• Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality

Processes

• Adopt and embed the Change Delivery Standards throughout the lifecycle of the product / service.
• Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team.
• Follows the chapter operating model to ensure a system exists to continue to build capability and performance of the chapter.
• Chapter Lead may vary based upon the specific chapter domain its leading.
• Define standards to ensure that applications are designed with scale, resilience, and performance in mind
• Enforce and streamline sound development practices and establish and maintain effective governance processes including training, advice, and support, to assure the platforms are developed, implemented, and maintained aligning with the Group's standards
• Responsible for overall governance of the subdomain that includes financial management, risk management, representation in steering committee reviews and engagement with business for strategy, change management and timely course correction as required
• Ensure compliance to the highest standards of business conduct, regulatory requirements and practices defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering stipulations

📌 Sr. Assoc, Prod Specialist (Chennai)
🏢 Standard Chartered Bank
📍 Chennai