Hiring for Retail Trainer Executive

Years of Experience : 6-7 Years

Location : Kurla West

KEY RESPONSIBILITIES:

Training Needs Identification & Planning

- Facilitate and support the Head-Talent Development in conducting Training Needs Identification (TNI) using multiple diagnostic methodologies.
- Work closely with store operations and employees to gain deep insight into on-ground work situations, sales challenges, and skill gaps.
- Develop, coordinate, and execute a comprehensive Retail Training calendar aligned with business, hiring, and operational demands.

Instructional Design & Program Execution

- Formulate teaching outlines, design content, and select effective instructional methods (e.g., individual coaching, group workshops, role-play demonstrations, webinars, and conferences).
- Deliver high-impact sales, customer service,



and product training interventions tailored to retail frontline staff.
- Facilitate Individual Development Plans (IDPs) for identified high-potential employees to support talent readiness.

LMS Management & Strategic Liaison

- Oversee the Learning Management System (LMS) to ensure smooth operation, high adoption rates, and completion certifications for all uploaded e-learning modules.
- Liaison with external training partners and agencies for the seamless execution of specialized learning programs.
- Prepare data-driven MIS reports for the Head-Talent Development to track people development initiatives and learning ROI at the retail level.

Interested candidates can send resumes on [email protected]

📌 Retail Trainer (Mumbai)
🏢 Metro Brands
📍 Mumbai