Role & responsibilities

1. Blood Bank Coordination

- Coordinate day-to-day activities between the Blood Bank, wards, ICU, OT, Emergency and other clinical departments.
- Facilitate communication regarding blood and blood-component requirements.
- Coordinate urgent requirements with the concerned clinical and Blood Bank teams.
- Support smooth workflow and timely communication within the department.

2. Donor Coordination

- Coordinate with voluntary and replacement blood donors as per hospital processes.
- Guide donors regarding registration and the overall donation process.
- Maintain skilled communication with donors and address routine queries.
- Support donor engagement and retention initiatives.

3. Blood Donation Camps

- Coordinate voluntary blood-donation camps with corporates, educational institutions, NGOs and community organizations.
- Assist with scheduling, logistics and communication for camps.
- Maintain camp-related documentation and follow-up records.
- Support blood-donation awareness activities.

4. Patient & Attendant Coordination

- Guide patients and attendants regarding the administrative process for blood/component requirements.
- Coordinate with relevant departments to facilitate smooth patient service.
- Handle queries professionally and escalate clinical or technical matters to authorized Blood Bank personnel.

5. Documentation & Records

- Maintain required coordination records, donor information, camp records and departmental trackers.
- Assist with preparation of routine MIS and departmental reports.
- Ensure records are maintained confidentially and accurately.




- Support documentation required during internal and external audits.

6. Quality & Compliance Support

- Follow hospital policies, quality standards, infection-control requirements and applicable regulatory procedures.
- Support the department during quality audits and accreditation activities.
- Coordinate closure of documentation-related observations in consultation with the Blood Bank In-charge.
- Participate in departmental quality-improvement initiatives.

7. Interdepartmental Coordination

- Liaise with Nursing, OT, Emergency, ICU, Transplant teams and other clinical departments.
- Coordinate with administrative departments when required.
- Your internal material also shows hospital workflows where transplant coordinators need to coordinate with the Blood Bank, reinforcing the importance of cross-departmental coordination.

Key Skills

- Excellent communication and interpersonal skills
- Hospital and patient coordination
- Donor relationship management
- Counselling and service orientation
- Documentation and record management
- MS Excel / MS Office
- MIS and reporting skills
- Ability to handle urgent requirements calmly
- Team coordination
- Knowledge of hospital quality and safety practices
- Good organizational and follow-up skills

Key Performance Indicators (KPIs)

- Timeliness of coordination for blood/component requirements
- Accuracy and completeness of documentation
- Donor coordination and engagement
- Successful coordination of blood-donation camps
- Timely preparation of departmental MIS
- Compliance with hospital quality requirements
- Internal stakeholder and patient service effectiveness

Preferred candidate profile

immediate joinee

📌 Walk-in || Blood Bank Counselor (Ahmedabad)
🏢 Apollo Hospitals International Limited, Gandhinagar
📍 Ahmedabad