Job Description Manager, Client Accounts & Business Growth

Key Responsibilities:

- Manage airport and enterprise client relationships and ensure customer satisfaction.
- Identify current business opportunities in Wi-Fi, telecom, IBS/OD, CCTV, ELV, and ICT infrastructure.
- Develop existing accounts through upselling, cross-selling, and new projects.
- Coordinate proposals, quotations, negotiations, POs, PO extensions, and contract renewals.
- Follow up on invoices, SES approvals, outstanding payments, and receivables.
- Coordinate with Projects, Operations, Tendering, and Finance teams to resolve customer and commercial issues.
- Maintain client records, sales pipelines, business forecasts, and regular management reports.

Qualifications & Experience

- Graduate in Engineering, Technology,



or Business Administration; MBA is added advantage
- 23 years of experience in account management, ICT sales, business development, or client servicing.
- Experience with airport operators, telecom, or infrastructure clients is preferred.

Required Skills

- Strong communication, negotiation, and client relationship skills.
- Knowledge of ICT solutions, Wi-Fi, networking, telecom, CCTV, and ELV will be added advantage.
- Understanding of POs, invoicing, SES approvals, and payment follow-ups.
- Valuable coordination, reporting, and problem-solving skills.
- Proficiency in MS Excel, Word, PowerPoint, and Outlook.

📌 Business Development Manager (New Delhi)
🏢 Transmedia Group
📍 New Delhi